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Did you know that roughly 25 percent of P.C.s are vulnerable to malware and viruses? Malware and virus problems are easily the most common issues computer techs and consultants have to deal with. So to help you return your system to functional operation as quickly as possible, we’ve got a short list of the top virus removal tips you can use wherever you are.

Top 3 Virus Removal Tips for Infected Machines

1.) Run Safe Mode and Do a Basic Cleanup

Often the primary objective of malware and viruses is to scrape your personal information and transmit it to the hacker who created the virus or to make your computer take specific actions, like sending infected emails. One of the best ways to prevent this is to simply restart your P.C. in Safe Mode, disconnect from the internet, and then run your installed anti-malware suite. This can help protect you from a “too late” scenario, where the intended damage is already done.

2.) Clean Up and Delete Your Temporary Files

While you might think that just clearing your browser’s temporary files will do the trick, we recommend going the extra mile to clear everything. First, you’ll want to restart your computer in Safe Mode. You can usually find your temp file in the ‘Users’ directory in the C:\ drive, but most operating systems allow you to easily search for the file. Doing this will help ensure that any virus has less access to your applications, any personal information you’ve entered on the web, and might even easier cleanup viruses you’ve collected through casual web browsing.

3.) Wipe Your Computer With a Clean Installation

This is effectively the nuclear option, often only used when a computer is infected well beyond easy recovery — but that happens more often than you think. It’s a quick way to effectively remove any and all viruses from your computer, without any lingering concerns. Luckily, newer operating systems make this process on everyday users easier than it has been in the past. In Windows 8 and 10, for example, there’s a simple option to either refresh or reset your P.C. that does the heavy lifting for you.

Of course, there are much more virus removal options than just these three tricks! And we encourage anyone with infected hardware or software to contact us to learn more about deep-cleaning these common problems. Remember one in four computers if vulnerable! Don’t let yours be (or stay) one of them.

By PC Geeks Support / Blog / / 0 Comments

Windows updates are designed to bring your computer up-to-date and help it run more smoothly. Unfortunately, these updates may refuse to install and put your computer at risk. Why does this happen?

Why Your Windows Updates Won't Install

Lack Of Hard Drive Room

This is probably the most common problem that causes issues with installing Windows updates. It might seem silly, but a lack of hard drive room will make it impossible for your updates to install. Try to have at least one GB or more open at all times on your computer. Failure to do so will likely cause the computer to run poorly or make it impossible to install updates.

Conflicting Drivers

Updates to Windows may end up conflicting with your hardware drivers and cause some problems. Your automatic updater will note this clash and elect not to install the updates. Installing them in a situation like this could cause the computer to become unstable. As a result, your Windows updates may remain stubbornly installed until you get updated hardware.

Virus Infection

Some viruses are designed to attack Windows updater and infect it through your internet connection. The updater will detect these hacking attempts and disconnect in order to protect itself from getting infected. When infection of these updating systems does occur, it can put them out of commission until you get the viruses cleaned off your hard drive.

If you’ve done everything you can to solve these problems and your updates still won’t run, please contact us. We can help find a solution to your update problems and get your computer back up to speed.

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When a computer crashes to a black screen, it is very troubling because it’s hard to pin-point what is happening. Here are a few common causes of this concern and how to manage them, with or without professional computer repair.

Diagnosing Black Screen Problems

Compatibility Problems

Occasionally screen driver updates cause the black screen of death because the new video driver is no longer compatible with the old screen. The fix here is to turn off driver updates, buy a video card that is compatible with the screen, install a driver that is compatible with the old screen, or simply buy a new screen.

Concerns With Software

Video software that takes up the full screen (such as that in certain games or movie programs) can cause a hiccup in the visual display that freezes up your computer temporarily.

This problem is usually concurrent with playing a game or watching a video and is easy enough to fix. Simply restart your computer and your screen should display again soon.

Worn Display Cords

Occasionally cords that connect the computer to the screen can get frayed. These broken connections can make a screen flicker and even cause it to go completely black.

Reconnect the cord where it connects to the computer and the screen. If the screen comes back on or flickers like it’s trying to display, it’s time to get new display cords.

Other problems, such as an overheating hard drive, screen hardware malfunction, and power supply malfunctions will require the skills of a professional. Please don’t hesitate to contact us if you need help restoring your computer to its proper operating order.

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Computer Repair or Replacement?

If you properly care for your computer, it will last for many years, but sometimes your computer requires more than repairs, it needs to be replaced. Here are seven indications you are in need of computer repair or replacement.

Computer Repair or Replacement?

1.Trouble Downloading Latest Operation System

If you have owned a computer for at least one year, you know that updates come and go. Computer updates are important because they keep your computer protected from viruses and enhances your user experience. If your computer has issues downloading the latest operating system upgrade, apps, or other software, this is an indication that your PC may need to be replaced. This issue could be caused by virus intrusion, malware, spyware, and similar instances. In this situation, a system restore may help you keep your computer functioning long enough to use until you purchase a new one.

2. Daily Use of Your Computer

If you use your computer for school and work purposes, there is a good chance you use it more than once on a daily basis. Constant use of a computer causes wear and tear, and will eventually mean replacing your computer. A business without a computer could mean lost revenue. For school, it could mean getting behind on important assignments and projects.

3. Slow Running Computer

Malware, spyware, adware, and viruses all cause a computer to run slower than normal. A few fixes include cleaning the hard drive and reinstalling the operating system. Depending on how old your computer is, you may not be able to download new programs. Age is a definite determining factor of replacing your current computer.

4. Weird Sounds and Noises

Weird sounds and strange noises could be an indication that your hard drive is failing. Your computer may frequently make noises and sounds due to the fan, the CD/DVD drive, or the hard drive itself, but if you notice sounds and noises you’ve never heard before, it could mean a new computer purchase is in the near future.

5. Error Messages

Receiving numerous error messages is a sign that your computer could be on its way to technology afterlife. Accompanying these error messages may be computer freezing and the blue screen of death. A lot of factors could cause these error messages, including corrupt files, viruses, and missing files.

6. Teaching an Old Dog New Tricks

If you have an old computer, one that has Windows ME, 95, or 98, you may want to consider purchasing a newer computer. A lot of people still own computers with these operating systems, and they work well enough to check and send emails and browse the Internet, but downloading new applications and programs are out of the question.

7. Upgrading vs. Buying a New Computer

Many people consider upgrading their computer system instead of purchasing a new one to save money. Upgrading is a great option if it does not cost more money to upgrade rather than buy a new computer. It would be better to invest in a new, up-to-date computer system than invest in a computer that has limited capabilities.

These seven signs will help you determine if your computer needs to be repaired or replaced. Even though your computer may hold sentimental value, you may have to part ways, purchase a new computer, and use your old computer for simpler tasks. Contact us today and let us help with all your computer needs.