By PC Geeks Support / Blog / / 0 Comments

Windows PC users throughout the ages have faced the dreaded “Bluescreen of Death” commonly referred to as the BSOD.  Just like “Murphy’s Law” the reviled BSOD has a bad habit of occurring at the worst possible time, almost as if it knew you were working on that critical Word document or PowerPoint for tomorrow’s meeting… Anyone who has used a PC for any length of time has faced this blue-faced tragedy and it has many causes but there are ways to fix it.

Got a Bluescreen? Here's How to Fix It

What can one do to fight this digital specter of the Windows age?

Like a detective, sometimes you have to pay attention to the clues. What were you doing when it happened? Has it happened more than once? Where you using the same program when it happened?  Have you recently installed a new program or perhaps a new piece of hardware?  Just like anything in this world that BSOD came about because something changed in a bad way.  Something that Windows or the faulting application had no idea how to handle and hence you get a bluescreen that says “uh-oh.”

It’s all about software…

Even if you installed a new piece of hardware it still comes down to software or in this case a small piece of software known as a “driver.”  Drivers are what allow Windows to talk to hardware in your system and since software is made by imperfect human beings it often has “bugs” in it.  For example, let’s say you were scanning a document and the bluescreen happened.  You might want to look for an updated driver for that scanner.  Scanning for viruses when it happened?  Could be that last antivirus software update or maybe even a virus that doesn’t want to be found. Did you add new memory to that computer?  Perhaps it’s not performing well or just isn’t compatible.  Trace your steps and you can figure out the mystery.

We hope you found this helpful and if so there’s plenty of other topics we can help demystify or solve for you.  Just feel free to contact us.

By PC Geeks Support / Blog / / 0 Comments

It happens to everyone. No matter how shiny, new, and fast that computer was when you brought it home from the store, problems are bound to arise sooner or later. Thankfully, not every computer repair problem is severe enough to warrant tossing it in the trash. Some problems can take mere moments to overcome as long as you know what to do. Here are some examples of common problems with equally common solutions:

Easy Solutions to Common Computer Repair Problems

Computer doesn’t turn on/Black Screen

If your computer shows nothing but a black screen when you turn it on, or it doesn’t turn on at all, don’t panic. Check the power cables connected to both your computer and your monitor, and make sure they are plugged in and snug, both at the wall socket and at the devices themselves. Being just a tad loose can be enough to prevent them from powering on. Once you’re sure the power cables are fine, check the video cable that connects the computer to the monitor. Your display may be black simply because it’s disconnected, so make sure that connection is solid.

Keyboard and Mouse Problems

Keyboard and mouse problems can be similar to the problems that cause power or black screen problems: loose cables. Be sure the keyboard and mouse are plugged into their ports properly. If they are and your keyboard or mouse still aren’t working, try unplugging them and plugging them back in again. This may cause the computer to detect them and start working again. If you have a wireless keyboard or mouse, be sure to check the batteries as well. They might not be charged.

Computer repair isn’t always complicated or serious, but some computer problems can seem insurmountable. If your issues need an expert’s touch, please contact us to schedule a repair consultation today.

By PC Geeks Support / Blog / / 0 Comments

Speakers are an essential part of many people’s computers because they allow them to watch movies, play games, and enjoy music. Unfortunately, it is possible for these speakers to malfunction or struggle to operate properly. Thankfully, you can troubleshoot these concerns and figure out what is causing your problems.

How You Can Troubleshoot Speaker Problems

Check The Power Source

The most common problem with speakers is an issue with the power supply. This can happen to one or both speakers. When it does happen, it will make it difficult for your speakers to run properly. Make sure to check the power source for frays or breaks.

Pan The Stereo Sound

When your power source doesn’t appear to be the problem, try panning the sound from speaker to speaker. This test will let you gauge if there is a problem with an individual speaker. These problems typically include frayed cords and burned out speaker components that must be replaced.

Test Your Sound Card

If you have tested the power source of your speakers and found no problems with the stereo pan, test the sound card. There is a good chance it may have malfunctioned. This test requires a manual hardware and software test. It will gauge if your sound card is broken and attempt to diagnose the problem for you.

If you have speaker problems that are preventing you from enjoying music or videos, don’t hesitate to contact us today for help. We can get your speakers up and running in no time. Our computer specialists have experience with repairing speakers and can help you figure out what is plaguing your speakers and how to fix it.