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When your computer crashes and it seems like there’s nothing else you can do, don’t restore your backup just yet. That’s a final solution that, aside from how it can irrevocably destroy current changes, might not do what you need it to. Here are two reasons to take your computer in for an expert to check out instead of turning to a backup.

2 Reasons Why a Backup Restore Won't Solve Your Problems

1. You’ll lose a lot of information.

If you run a business, your local server might save progress every night. But the backup schedule on your personal device is probably a bit less frequent. If you go back and do a total restore, you’ll lose all of your files, modifications to programs, and work that you added to between now and your last backup.

There are two ways to prevent the fallout for next time: keep your files in the cloud so it’s not a problem. Also, if you have to restore your computer, start with just the system files to see if that’s enough to fix the problem. These miniature backups can occur daily, especially if you have a Windows device. If you have an Apple device, try starting up your device in safe mode to see if that automatically corrects any broken permissions that caused the crash.

2. It won’t always fix the problem.

Unfixable computer crashes aren’t always sudden events. A lot of the time, it’s caused by errors that were building up over the past several months. If your computer has blue screened a few times but you never got around to solving the problem, that means the problem has wound its way into your backup restore points. Starting over from a few months go won’t be enough, and most computers start overwriting or deleting old restore points.

Go to PC Geeks for specific solutions that can get your computer working again with minimal data loss.

By PC Geeks Support / Blog / / 0 Comments

Blue screens of death look a little friendlier than they used to, but that doesn’t make them any less aggravating. Now they come with nicely worded messages and maybe a progress bar, which beats out the impenetrable blank blue they used to be or the tightly packed streams of Courier text. The next time you see one, don’t just read the screen and wait. Immediately start on these three tasks:

3 Things You Need to Do ASAP When You See a Blue Screen of Death

1. Take a picture of the screen.

If nothing else, the friendlier versions of the blue screens of death at least tend to have a bit more information. Depending on the type of error causing the forced stop, the screen might tell you a bit about what the problem is. Whatever wording or specific name the screen shows for the event is precisely what you need to search for to fix the problem.

Take a picture of the screen so you can refer to it later. If you’re panicking about the hours of work you just lost, you won’t remember the details.

2. Search for the best scanning program.

Having a phone in front of you is one of your strongest advantages when it comes to blue screens. As your computer sluggishly gets itself back together, you have time to research solutions on an uncompromised machine.

Spend the next several minutes looking for the best scanning program you can find. Then find the most reputable site to download it from. Email that link to yourself or make sure you have a search term that leads you straight to it. There’s no guarantee your computer won’t crash again.

3. Link a file sharing program to your computer.

Just like with the previous step, you’re operating on an uncertain timeline. If your computer blue screens once, it’ll do it again. There’s also no guarantee that the next time your computer turns on won’t be the last time it cooperates. So make sure you have a plan ready so you can file share or migrate all of the work you haven’t backed up.

For more blue screen tips, go to PC Geeks.