By PC Geeks Support / Blog / / 0 Comments

Blue screens of death look a little friendlier than they used to, but that doesn’t make them any less aggravating. Now they come with nicely worded messages and maybe a progress bar, which beats out the impenetrable blank blue they used to be or the tightly packed streams of Courier text. The next time you see one, don’t just read the screen and wait. Immediately start on these three tasks:

3 Things You Need to Do ASAP When You See a Blue Screen of Death

1. Take a picture of the screen.

If nothing else, the friendlier versions of the blue screens of death at least tend to have a bit more information. Depending on the type of error causing the forced stop, the screen might tell you a bit about what the problem is. Whatever wording or specific name the screen shows for the event is precisely what you need to search for to fix the problem.

Take a picture of the screen so you can refer to it later. If you’re panicking about the hours of work you just lost, you won’t remember the details.

2. Search for the best scanning program.

Having a phone in front of you is one of your strongest advantages when it comes to blue screens. As your computer sluggishly gets itself back together, you have time to research solutions on an uncompromised machine.

Spend the next several minutes looking for the best scanning program you can find. Then find the most reputable site to download it from. Email that link to yourself or make sure you have a search term that leads you straight to it. There’s no guarantee your computer won’t crash again.

3. Link a file sharing program to your computer.

Just like with the previous step, you’re operating on an uncertain timeline. If your computer blue screens once, it’ll do it again. There’s also no guarantee that the next time your computer turns on won’t be the last time it cooperates. So make sure you have a plan ready so you can file share or migrate all of the work you haven’t backed up.

For more blue screen tips, go to PC Geeks.

By PC Geeks Support / Blog / / 0 Comments

Bluescreen Issues

Dealing with the Bluescreen of Death

For computer users, there is little more terrifying than seeing the blue screen of death. It is the true epitome of terror and the ultimate devastation for any computer user. It represents the loss of all of your data on that computer.

Fortunately, all is not necessarily lost. Before you decide that your computer is now only an expensive paperweight now, it is worth your time to consider trying to get it repaired. A BSoD can sometimes be merely a way to safeguard your machine and its data until the problem that caused it is gone and it will shut itself down until this is the case.

Bluescreen Issues

Fix it yourself

Depending on how serious the issue is, it is entirely possible to fix a BSoD yourself provided you follow certain steps. The recommended steps for attempting to fix a BSoD are:

  1. Review the actions you have recently taken on your computer: If you recently installed a new piece of hardware or software, update or install a device driver or install a major update to your OS then it is likely that is the cause of the BSoD. Revert the change and test for the error again.
  2. Check how much free space your hard drive has: It’s possible that the BSoD may be occurring because you don’t have enough storage space on your primary partition where the OS is stored. If this is the case, remove any unnecessary files and retest for the Blue Screen.
  3. Return your hardware to its default settings: Unless you have a very good reason to do so, the resources that your hardware is configured to use should be set to default. Non-default settings can cause a Blue Screen of Death.
  4. Return BIOS settings to their default levels: An incorrectly configured BIOS can cause a number of issues, including a Blue Screen of Death.
  5. Perform a diagnostic test on hardware you are able to test: It is extremely likely that the cause of a Blue Screen of Death is that a piece of your computer’s hardware is failing or has failed

Have a professional repair your computer

Not all Bluescreens can be fixed by user repairs and some of them are serious enough to prevent access to your computer’s system. In this case, the optimal choice is to speak to a professional and arrange for it to be repaired. You might need only a few basic repairs to get your computer up and running again. This approach can save you a lot of money. It’s always less expensive and more convenient to pay for a repair than to have to buy a brand new computer.

Has your computer stopped working? Contact us today to find out what to do about this quandary.

By PC Geeks Support / Blog / / 0 Comments

Windows PC users throughout the ages have faced the dreaded “Bluescreen of Death” commonly referred to as the BSOD.  Just like “Murphy’s Law” the reviled BSOD has a bad habit of occurring at the worst possible time, almost as if it knew you were working on that critical Word document or PowerPoint for tomorrow’s meeting… Anyone who has used a PC for any length of time has faced this blue-faced tragedy and it has many causes but there are ways to fix it.

Got a Bluescreen? Here's How to Fix It

What can one do to fight this digital specter of the Windows age?

Like a detective, sometimes you have to pay attention to the clues. What were you doing when it happened? Has it happened more than once? Where you using the same program when it happened?  Have you recently installed a new program or perhaps a new piece of hardware?  Just like anything in this world that BSOD came about because something changed in a bad way.  Something that Windows or the faulting application had no idea how to handle and hence you get a bluescreen that says “uh-oh.”

It’s all about software…

Even if you installed a new piece of hardware it still comes down to software or in this case a small piece of software known as a “driver.”  Drivers are what allow Windows to talk to hardware in your system and since software is made by imperfect human beings it often has “bugs” in it.  For example, let’s say you were scanning a document and the bluescreen happened.  You might want to look for an updated driver for that scanner.  Scanning for viruses when it happened?  Could be that last antivirus software update or maybe even a virus that doesn’t want to be found. Did you add new memory to that computer?  Perhaps it’s not performing well or just isn’t compatible.  Trace your steps and you can figure out the mystery.

We hope you found this helpful and if so there’s plenty of other topics we can help demystify or solve for you.  Just feel free to contact us.