By PC Geeks Support / Blog / / 0 Comments

Your device’s touchscreen is one of the most fragile parts in your technology. Whether it’s a smartphone, a tablet, or even a dual laptop, the screen is designed to be hypersensitive and that can be bad news. If your screen looks frozen to the touch, don’t take it into a repair shop or force a restart just yet.

How to Troubleshoot an Unresponsive Touchscreen

Instead, try these simple ways to fix the screen or narrow down the likely problems.

1. Check the screen itself.

Dust usually isn’t enough to make a device not register your finger. But if there’s enough debris clinging to the screen, you’ll get only sporadic control over the device. Wipe down the surface without adding moisture and try again. If there are any chances your device has been near water, especially if it’s a phone, take off the protective screen and try again. Even a thin film of water between the screen and the plastic is enough to stop it from responding.

2. Plug in a mouse and go through your settings.

If your device doesn’t allow for anything but touch, this might be the point where you have no choice but a hard restart. With tablets and laptops, plug in a mouse and go through your options manually first. Start by going through the settings. Re-calibrate the touchscreen if possible, and change the sensitivity setting to its highest level.

Also, make sure the mouse or keyboard insert is connecting properly. If your USB is registering only a partial or intermittent connection, that can disrupt your touchscreen. This also helps you know if the problem is a hardware or software issue.

Another way to get to the bottom of things is to put your device in safe mode, especially if you have recently updated the operating system. Software glitches happen, and they can manifest in ways that make it hard to find the root problem.

If you have other screen problems besides it being frozen to the touch, go to PC Geeks for more tips.

By PC Geeks Support / Blog / / 0 Comments

Laptop Screen Replacement

So, your laptop took a fall but seems fine until you turn it on at which point you notice a black and white spider web running across the screen. Now you are unable to see a thing and your screen is basically useless and your productivity on that laptop has just evaporated.

Laptop Screen Replacement

If it’s within your budget, your natural impulse is probably to run out to the nearest computer repair store and buy a brand new computer so that you can get on with your computing life in as short a time as possible. Not so fast; there is often a better solution than simply paying money to get a new machine because of something as simple as a cracked screen.

Leaving aside the fact that the purchase of a new computer is simply outside of the budgetary constraints of some people, it’s often just not worth your time to have to move all of your files and reinstall every single application you regularly use in order to address the issue of a cracked screen.

The best thing to do here is to simply have your old screen repaired. This will save you quite a bit of money as it is nowhere near as expensive as having to fork over the cash for a brand new laptop and you can probably be up and running in a fraction of the time as well.

Depending on how technically competent you are, it is entirely possible to replace the screen yourself provided you can get your hands on the right screen however, this may extend the length of time fixing your laptop takes so it is probably in your best interests to simply have a repair store do it for you as they will already have the parts on hand and can do it for you in a fraction of the time it would take anyone to install a new screen themselves and there is not the risk that you will accidentally void the warranty in the process.

If you have a broken laptop screen or have a friend or family member who does, please contact us today so we can get you up and running again.

By PC Geeks Support / Blog / / 0 Comments

So, your laptop took a fall but appears alright—until your turn it on. A spider web of black and white now covers the screen and you can’t see anything. The day’s productivity has literally slid through your fingers.

Save Time and Money with a Screen Replacement

Impulsively, if you can afford it, you might be tempted to run to your nearest retailer to replace your laptop and get back on track on a new machine—this often isn’t the best idea.

The time spent moving your files from your trusty laptop to a new one, installing new files, and replacing applications simply isn’t worth it. Not to mention the cost of replacing the laptop altogether is a cost many can’t, or simply don’t want to afford.

Instead, the best idea is to keep a screen replacement in mind. A screen replacement will not only save you all that time but a big chunk of cash as well.

A screen replacement takes a very short time period to complete, and at a small fraction of the cost to replace the computer. You get to keep your work, applications, files, games, pictures—everything.

So what can you do until your local PC Geeks location opens to replace a screen? Consider connecting the laptop to a television using a spare HDMI cable. Most laptops come with an HDMI port to connect to a TV. Alternatively, you can also connect the laptop to a desktop monitor with a VGA connector, as many laptops also come with these ports as well.

If you need help replacing a laptop screen, or know someone else who does, feel free to contact us so we can get you right back up and be running in no time.