By PC Geeks Support / Blog / / 0 Comments

Your device’s touchscreen is one of the most fragile parts in your technology. Whether it’s a smartphone, a tablet, or even a dual laptop, the screen is designed to be hypersensitive and that can be bad news. If your screen looks frozen to the touch, don’t take it into a repair shop or force a restart just yet.

How to Troubleshoot an Unresponsive Touchscreen

Instead, try these simple ways to fix the screen or narrow down the likely problems.

1. Check the screen itself.

Dust usually isn’t enough to make a device not register your finger. But if there’s enough debris clinging to the screen, you’ll get only sporadic control over the device. Wipe down the surface without adding moisture and try again. If there are any chances your device has been near water, especially if it’s a phone, take off the protective screen and try again. Even a thin film of water between the screen and the plastic is enough to stop it from responding.

2. Plug in a mouse and go through your settings.

If your device doesn’t allow for anything but touch, this might be the point where you have no choice but a hard restart. With tablets and laptops, plug in a mouse and go through your options manually first. Start by going through the settings. Re-calibrate the touchscreen if possible, and change the sensitivity setting to its highest level.

Also, make sure the mouse or keyboard insert is connecting properly. If your USB is registering only a partial or intermittent connection, that can disrupt your touchscreen. This also helps you know if the problem is a hardware or software issue.

Another way to get to the bottom of things is to put your device in safe mode, especially if you have recently updated the operating system. Software glitches happen, and they can manifest in ways that make it hard to find the root problem.

If you have other screen problems besides it being frozen to the touch, go to PC Geeks for more tips.

By PC Geeks Support / Blog / / 0 Comments

Batteries are getting better. Laptops can live for longer and handle more activity without draining the life out of them. But batteries aren’t perfect yet. Even if you have a great battery life per charge, there’s only so many full charges per battery before those cycles stop being so impressive. One of the best ways to keep your whole laptop in good condition is to protect the battery. So keep these three things at bay:

3 Things That Can Hurt Your Laptop Battery

1. A low battery charge

Don’t let your battery drop below 20% of a charge.

The easiest way to do this is to take advantage of many computers’ default battery-saving mode that dims the screen and recommends you shut down a few programs. Each time your battery gets too close to 0%, you risk diminishing the capacity the battery (if you have an older laptop) or slowly lowering the estimated of full charging cycles your hardware has in it.

Always have a backup power cord with you. Even better, get a backup battery pack that charges both your laptop and your phone. There’s no guarantee that you’ll be near a power outlet when you get the warning.

2. High temperatures

Heat is hard on every part of your computer, and the battery is no exception. Even though your laptop is called a laptop, keep it on a flat surface that doesn’t block the vents. Also try to avoid leaving it in your car during the summer.

3. Passive but high-activity programs

Computers have so much more capacity than they used to that it’s easy to have them do too much at once. But if you have a lot of programs running in the background, they’re going to eat through your battery power. Some sneaky programs don’t even turn off when you fold down your screen. Just like you have to clean every new computer off bloatware, uninstall everything that’s costing you too much battery life.

Go to PC Geeks for more ways to make every part of your computer last longer.