By PC Geeks Support / Blog / / 0 Comments

Laptops are convenient gadgets. You can take them anywhere for work or personal use. However, even your most reliable laptop experiences problems occasionally, and laptop repair might be necessary. You don’t want to ignore the problems or attempt to fix them yourself if you’re not skilled at doing so. This leads to permanent damage to your laptop. Instead, you should bring your laptop to a trained professional. Here is how you can detect issues with your laptop.

How to Detect Problems With Your Laptop

Constant Error Messages 

If your laptop receives a lot of error messages, then something is wrong. The causes of these errors could be a virus or a hardware issue. You might notice that certain error messages have different titles or names, and it confuses you. If you struggle with figuring out what the error messages mean even after researching the problems, bring the laptop to a trained repair specialist.

Weird Sounds 

If your laptop gives off weird noises while you use it, this could be a sign of trouble. When these sounds appear more frequent, it’s time to take notice. You should save all of your files to a cloud service or external hard drive in the event your computer crashes after you start hearing these sounds. Hardware failure is one of the main culprits of the weird noises so it’s a good idea to do a systems diagnostic test of your laptop. If nothing changed after this, you want to visit a technician.

Blue Screen 

When you see the blue screen on your laptop, this means trouble. Aging hardware or overheating could be the causes of blue screens. If your laptop is unusually hot when in use or if the laptop’s fans give off loud sounds, then overheating has occurred. Blue screens also happen due to malware or other viruses. Conduct a thorough scan of your laptop to see if this is the case. If you took these steps but you still see a blue screen, take it to a professional.

Missing Files 

This is another sign that something could be wrong with your laptop. Malware is one cause of this, but it could also be due to corrupted files. You risk corruption of your files if you shut down your laptop from the power button instead of the “shut down” feature on your computer’s menu. Poorly-functioning sectors within a hard disk could also cause file corruption.

In conclusion, there are times when your laptop experiences problems. This is part of the normal wear and tear of gadgets in general. But with troubleshooting and help from a technician, your laptop will act right again.

If your laptop is in need of repairs, contact us.  We have friendly and experienced staff waiting to help your laptop operate better.

By PC Geeks Support / Blog / / 0 Comments

Modern day computers are really the sum of their parts.  As a result, sometimes deciding which component to upgrade first requires some deeper questions to be answered to make the right decision.  These questions really revolve around how you use your computer. The BIG question: Upgrade the Processor or RAM?

The BIG question: Upgrade the Processor or RAM?

Let’s consider this scenario. You run several programs at once and notice slowdowns in using programs or when switching between applications.  There’s a very good chance you are running low on RAM memory.  Of course your best tool to confirm this would be the task manager built into windows.  Windows 10 has enhanced this tool greatly to show you how much memory is in use by every application.  When Windows runs low on RAM memory it “swaps” information to storage to keep memory available for your programs.  Hard disks are immensely slower than RAM and hence performance takes a hit.  Modern day Solid State drives are much faster and so that swapping is less of a performance issue, but still noticeable if it happens.

In the next scenario, you are using processor intensive applications like CAD, video rendering, video conversion, and you notice it takes a long time to complete or the system feels very sluggish and non-responsive.  By now, you’ve checked the task manager and noticed you still have plenty of RAM available.

Another clue could by the number of “cores” in your current processor.  Core i3 processors for example typically only have 2 physical processing cores.  Core i5 processors typically have 4 cores.  The more cores you have, the more operations the computer can perform at the same time.  Also some programs will use multiple cores to get tasks done faster.  This is why more cores can “sometimes” mean better performance as well.

In conclusion we come back to the first point, your computer’s performance really is the sum of its parts.  You can have an incredibly fast processor but if your system is starved of RAM you will see performance issues.  So, take some time and do a little detective work to see what exactly is the bottleneck on your computer.  Want to know more about topics like this?  Feel free to contact us.

By PC Geeks Support / Malware and Virus Issues / 0 Comments

With how commonplace viruses are today, it is imperative that you learn how to remove them. While the ideal solution is to just not have your computer get a virus in the first place, this is not always an available option and once you discover that your computer has been infected you need to know how to address the issue. There are a few procedures that you can go through in order to effectively try and remove a virus from your computer, however, most of them rely on you having employed smart backup and system imaging procedures. If you have not done this then you should expect to lose a significant amount of the data stored on your computer in the process.

How to Remove a Virus from your PC

Option 1: Run Antivirus in Safe Mode

If the virus doesn’t prevent you from doing absolutely anything then you should be able to get into safe mode. Provided this is an available option then the first way you can try and remove your virus by going into safe mode and running your antivirus program. With any luck, this will succeed in removing the virus without issue. However, it is possible that your antivirus will fail to remove it or that the virus will prevent you from entering safe mode. If this occurs then you need to move onto the next option.

Option 2: Roll back to a System Restore Point

If you are effectively backing up your system in case of trouble then you should have a significant collection of system restore points to choose from and this offers you another option to respond to the threat of a computer virus. If the antivirus option fails then you can always attempt to roll your system back to a previous restore point. This reverts the status of your computer’s operating system and installed programs to the state it was in at the time of the restore point’s creation. The most important part of this is that it removes programs and files that were not present at the time which allows you to remove any malicious files that were not present at the time of the restore point.

In most cases, this will easily allow you to deal with a virus by effectively going back in time until before you caught that virus.

Option 3: Factory Reset

This is the most extreme option to get rid of a virus. It effectively involves resetting your computer to the default status as it was when you first got that computer. While this does work, it isn’t the best option as it can cost you a significant amount of data unless you already have it backed up. Because of this, it is an option to be avoided unless all other methods of ridding yourself of a virus have failed.

If you don’t feel like you are up to the task of dealing with your computer’s virus removal needs then contact us today and we can do it for you! Among the many services we offer you here at PCGeeksUSA is virus removal and we will easily clear your computer of all viruses.