Data Recovery for a Crashed Hard Drive: What to Know

In the best of circumstances, a hard drive failure is a minor inconvenience. When the drive holds the only copy of personal photos, crucial business documents, or other important data, a sudden crash can have catastrophic consequences.

The good news is that qualified data recovery experts can retrieve files from a crashed hard drive in most situations — provided that computer users take appropriate actions immediately after the failure.

Data Recovery for a Crashed Hard Drive: What to Know

Why Hard Drives Crash

Hard drives have a number of sensitive mechanical and electronic components that can sustain damage from physical shocks, electrical issues, and gradual wear. Given enough time, these components stop functioning, causing a “crash” that prevents the computer user from accessing data. Some common symptoms that indicate a physical hard drive failure include:

  • A clicking or whirring sound
  • Corrupt, unreadable, or disappearing files
  • Extremely slow computer performance
  • Failure to boot the computer’s operating system

Hard drives have an average lifespan of 3-5 years, according to a study from online backup company Backblaze. That study analyzed server hard drives, and many consumer drives operate for much longer without major issues.

Even so, every hard drive eventually fails and needs to be replaced. There’s no way to completely prevent hard drive crashes, but subjecting the drive to poor operating conditions (for instance, excessive heat or an inconsistent electrical supply) could raise the chances of a premature failure.

Steps to Take After a Hard Drive Failure

Operating a failed hard drive can cause permanent data loss. A hard drive reads and writes data with an assembly of magnetic heads that float just above the surface of a set of platters. When a failure occurs, the heads can come into contact with the platters, damaging the thin layer of magnetic material that stores data.

If your drive isn’t operating normally, keep it powered off until you’re able to get a professional diagnosis. Running the drive for even a few seconds can greatly reduce the chances of a full recovery. Unless you have significant experience with computer repair, you shouldn’t remove the HDD from your computer.  Leave it in place and contact a professional.

Finding a Qualified Data Recovery Expert

Data recovery requires substantial expertise, as technicians may need to replace damaged components or rewrite firmware to restore the device to a functional state. A qualified technician will be able to temporarily repair the drive, copy the important files, and return the data to the user, but a failed attempt could make the damage worse. Most computer repair shops don’t have the necessary tools to offer professional data recovery services.

PC Geeks provides safe onsite service for many data loss issues, and we partner with a dedicated firm to offer clean room data recovery for your crashed hard drive, solid-state drives, and other storage devices. When data is critically important, we offer an alternative to permanent data loss. Contact us today to discuss your options or to schedule an evaluation.


The Benefits of Hiring Computer Repair Professionals

A computer is an essential component in the 21st century. Whether you use it for social media updates or work purposes, the truth is computers have taken over our lives. When we encounter problems with our computers, life usually comes to a standstill. It is human nature to try to fix things. However, with machines, it is vital to engage a professional for computer repair. Today we look at some benefits that come with hiring computer repair professionals.

The Benefits of Hiring Professionals for Computer Repair

Data Loss Prevention

There is nothing as important as the data on your computer. You may try to fix the problem on your computer and, unfortunately, end up losing all your data. An expert will ensure that all your data remains untempered with during repair. If there is a problem with your computer’s hard drive, the experts will try to repair it and retrieve the data on the drive.


Often people try to find DIY solutions to fix their computers because they think the experts will charge excessive amounts. That is not so. The professionals usually charge to the part that needs repair or replacement. Moreover, trying to fix a computer issue may lead to more harm than good translating to additional costs.


Hiring a computer professional can save you lots of valuable time. If you try to fix an underlying problem, you will have to do some serious research from books and online. A skilled professional, on the other hand, may identify the problem in a twinkle of an eye and fix it right away.


A professional will ensure that the hardware is upgraded and stored correctly to allow your computer system to function correctly.

You can never be a Jack of all trades, especially with computers. Contact us today if you need a professional for computer repair and maintenance services.