By PC Geeks Support / Malware and Virus Issues / 0 Comments

With how commonplace viruses are today, it is imperative that you learn how to remove them. While the ideal solution is to just not have your computer get a virus in the first place, this is not always an available option and once you discover that your computer has been infected you need to know how to address the issue. There are a few procedures that you can go through in order to effectively try and remove a virus from your computer, however, most of them rely on you having employed smart backup and system imaging procedures. If you have not done this then you should expect to lose a significant amount of the data stored on your computer in the process.

How to Remove a Virus from your PC

Option 1: Run Antivirus in Safe Mode

If the virus doesn’t prevent you from doing absolutely anything then you should be able to get into safe mode. Provided this is an available option then the first way you can try and remove your virus by going into safe mode and running your antivirus program. With any luck, this will succeed in removing the virus without issue. However, it is possible that your antivirus will fail to remove it or that the virus will prevent you from entering safe mode. If this occurs then you need to move onto the next option.

Option 2: Roll back to a System Restore Point

If you are effectively backing up your system in case of trouble then you should have a significant collection of system restore points to choose from and this offers you another option to respond to the threat of a computer virus. If the antivirus option fails then you can always attempt to roll your system back to a previous restore point. This reverts the status of your computer’s operating system and installed programs to the state it was in at the time of the restore point’s creation. The most important part of this is that it removes programs and files that were not present at the time which allows you to remove any malicious files that were not present at the time of the restore point.

In most cases, this will easily allow you to deal with a virus by effectively going back in time until before you caught that virus.

Option 3: Factory Reset

This is the most extreme option to get rid of a virus. It effectively involves resetting your computer to the default status as it was when you first got that computer. While this does work, it isn’t the best option as it can cost you a significant amount of data unless you already have it backed up. Because of this, it is an option to be avoided unless all other methods of ridding yourself of a virus have failed.

If you don’t feel like you are up to the task of dealing with your computer’s virus removal needs then contact us today and we can do it for you! Among the many services we offer you here at PCGeeksUSA is virus removal and we will easily clear your computer of all viruses.

Almost every computer owner fears that their computer will become infected with viruses and malware, which could eventually cause their computer to crash. However, not many people know when they are in need of virus and malware removal on their computer. Here are a few of the signs you can look out for that can indicate that your computer may be infected by malware or a virus.

Signs That Your Computer May be in Need of Virus and Malware Removal

Computer Freezes or Crashes Frequently

One problem you will want to be on the lookout for is your computer freezing and/or crashing frequently. While you may occasionally experience problems that lead your computer to crash, if this is happening on a regular, or daily, basis, you will need to have your computer looked at as soon as possible. This either indicates the presence of viruses on your computer, or some other technical problem. Either way, you will need to have it seen to professionally.

Your Computer is Slow

Another sign that you have viruses on your computer is if your computer has suddenly begun operating excruciatingly slowly. While computers do tend to slow down as they age, this should happen gradually, not overnight. This slowing down also should not occur in a fairly new computer. If you suddenly have issues with your computer’s speed, then it is likely that some sort of virus is the culprit.

Pop-ups Everywhere

Not that long ago, pop-ups were a common occurrence on the internet. However, superior internet browsers and anti-virus software have made pop-ups a less frequent occurrence. If you are constantly seeing pop-ups online, or worse, you are encountering them when your browser is not even open, then the cause is likely some sort of malware, adware, or spyware that you will need to have seen to immediately.

Viruses and malware can not only be annoying to deal with, but they can also be destructive to your computer. This makes it important that you are aware of their presence on your computer, and that you have them removed as soon as possible after detecting them. If you believe there may be a viruses or malware on your computer, contact us for help in removing them from your device.

As a computer user, you have probably heard of anti-virus software programs that can be installed and used to help prevent, and get rid of, viruses and malware on your computer. Even though it is certainly a good idea to use an anti-virus program to help protect your computer, however, you will probably need assistance with professional virus removal if your computer is already infected.

Professional Virus Removal is Worth the Cost

It can be difficult to install virus removal software programs — or to do much of anything — on your computer when you already have a virus. This means that the process of installing a commercial program and using it to clean out your computer and get rid of viruses and other issues might be more challenging than you think.

Additionally, you should know that is viruses are not fully removed from your computer, they can cause you a lot of problems. Some steal your personal information and put you at risk, which is not a good thing in today’s age of online banking and otherwise entering all of your personal info into your PC. Other programs just slow down your computer and make it difficult or impossible to use as you normally would, which can be a big pain if you use your computer for business, school or pleasure.

By hiring a professional who really understands viruses and how to get rid of them — as well as how to prevent them from popping back up on your computer again — you can make sure that you take care of your computer virus problem in the best way possible. Luckily, if you contact us at PC Geeks, we can help you clean out your computer, install anti-virus software to prevent viruses in the future and so much more.

Malware and virus removal can be a complicated subject with a lot of terminologies that someone who has not studied computer security will generally not understand. This post will help you understand some of the terminology used when talking about malware and virus removal.

Understanding malware and virus removal terminologyThe term malware means malicious software; the term is a catch-all term that refers to many different types of malicious computer infections. A virus is a kind of malware and is a malicious program that is hidden inside of another program. A virus goes from file to file infecting many programs like a human virus goes from cell to cell.

A worm is a type of malware that replicates itself. Worms need no one to open files or perform any actions for their spread. A computer worm is a program that stands by itself while a virus infects another program. A rootkit is a set of computer software that allows unauthorized access to computer systems. A rootkit could be installed remotely on a machine and allow the unauthorized person access to your computer system. The administrator’s access to your computer is called root. Root has a similar meaning to the administrator.

Another type of malware is a Trojan horse. A Trojan horse pretends to be a valuable or wanted program or media file. When you try to use the program or media file that you think you downloaded, you will end up obtaining some sort of malware.

A different sort of malware than the mostly file destructive type of programs above is spyware. Spyware operates by gaining information on you and your computer for malicious purposes. One of the ways that spyware works is through a keylogger.  A keylogger works by recording your typing and program usage and transferring that information to someone else to use. Spyware can be even more dangerous than other types of malware as it can be used to steal valuable personal and financial information. If you have concerns for you PC regarding malware or virus removal please contact us.

Get Your Computer Up To Peak Speed

Is your computer slowing down? Are you getting frustrated with how long it takes your computer to process seemingly simple tasks? If so, looking into our virus removal services might benefit you more than you know. Getting your computer up to peak speed could make all the difference.

Get Your Computer Up To Peak Speed

Computer Viruses

There are many different negative impacts as a result of viruses on your computer, with the performance of your computer being the least of your concerns. There is a Trojan which says it is a useful program that you want or need but is actually malicious towards the user. A computer virus could install a backdoor, enabling others to remotely access your computer and access all of your personal information stored on there, including your banking information! Some can even destroy your hard drive and you can lose all your data.

Prevention

As technology becomes more prevalent in our daily lives than it ever has, having a secure and safe computer is also more important than ever. However, you need to be careful as several antivirus software can actually be Trojans themselves. The internet can be a dangerous place if you don’t pay attention and use caution when deciding what to click on. Remember that if something sounds too good to be true, then it probably is, and self-restraint is very valuable in keeping your system safe and virus free.

Moving Forward

Now that you are more aware of the basics of protecting your computer and information, the only thing left to do is to remain vigilant. Don’t click on any link that you believe even has a tiny chance of being malware and your computer could last a very long time.

If getting your computer up to peak speed is on your to-do-list then please do not hesitate to contact us.

By PC Geeks Support / Malware and Virus Issues / / 0 Comments

Viruses can do all kinds of nasty things if they make their way into your computer, from bloating your operating system to hijacking your e-mail. However, many people don’t know that some viruses and malware can make your PC or laptop completely unusable! It’s called bricking because it more or less turns your system into a glorified paperweight or a brick that won’t even turn on. To throw salt in the wound, unbricking a system is extremely difficult and requires the knowledge and know-how of a certified PC Geek, but there’s no guarantee you’ll be able to recover your, documents, pictures and other important files if your system isn’t protected from bricking in the first place. Knowing when to call a pro for virus removal can be the best solution.

Bricking: Know When to Call a Pro for Virus Removal

The best way to avoid having your device bricked is to protect yourself from malware and viruses in the first place. Work with a PC Geek technician to get your system up to speed with the best anti-virus and anti-malware software for you. A professional can guide you to an anti-virus software that won’t weigh down your system with excessive and unhelpful bloatware.

Protect yourself! Know the signs that indicate your system has fallen prey to a virus. If your system is running slower than usual or pop-up ads are showing up everywhere, your system could be weighed down by nefarious viruses and malware that could brick your device. Save yourself a headache; work with a professional virus removal service to get to the root of the problem before your problem becomes a brick.

For more information on protecting your system and preventing bricking, contact us for professional consultation.

By PC Geeks Support / Malware and Virus Issues / / 0 Comments

Virus removal is a common reason why people seek professional computer repair services. As computer protection becomes more robust, the methods hackers and malicious programmers use to infect a computer also becomes increasingly tricky to detect and prevent. Here are the most common methods for contracting a computer virus. An awareness of these will help you avoid potentially dangerous file downloads on your computer.

The Most Common Ways to Get a Computer Virus

Security Vulnerabilities

Hackers are constantly looking for ways to infiltrate a system. As these vulnerabilities are discovered, software and computer systems release updates to patch these flaws. Unfortunately, these only work when the update is initiated. To ensure that you have the latest protection, run updates as soon as you are prompted. It’s easy to ignore those pesky system update prompts, but doing so may leave you vulnerable to a computer virus.

Infected Email

Hackers use a method called email spoofing to convince users to click on malicious links or download and install viruses. Spoofing consists of sending an email that appears to be from a reputable source such as a bank, popular shopping website, or even the IT department for your place of employment. Hackers know you are more likely to open an email that appears to be from a legitimate source. Never click on anything or download attachments unless you are absolutely sure you know who sent it. Companies will never send you unsolicited emails regarding recent purchases, your account, or your password. These are common ploys used by hackers.

Nefarious Websites

The Internet has many dark corners filled with dangerous and malicious websites. Be cautious when browsing and be sure to keep your anti-virus software up to date. This is your first line of defense if you find yourself browsing a malicious website. Also, keep in mind that a dangerous site may be linked to from some place that you know is safe. For example, just because a link is posted on Facebook or in the comments section of a reputable news website does not necessarily mean it is safe to click.

As hacking methods become harder to prevent, it is also becoming increasingly difficult to spot potentially dangerous sources online. In the event that you do get a computer virus, we can help. Contact us to learn about our affordable repair and removal services.

By PC Geeks Support / Malware and Virus Issues / / 0 Comments

Do you suspect your computer has a virus? If so, it’s important to take immediate action, but do you know what to do? Many people encounter a virus and realize they aren’t quite sure what to do next. Here are a few basic things you should do to make sure the virus doesn’t cause any more damage.

What to Do if Your Computer Has a Virus

Disconnect

Generally, the first thing you should do is to disconnect from the internet, and from any other network you are attached to, especially if you are connected to an office network. This will prevent the spreading of the virus.

Safe mode

Next, you may want to put your computer in safe mode. Although not a requirement, safe mode is much more likely to prevent the virus from causing more damage while you look for it.

Scan

Use your anti-virus software to scan your entire machine for the virus. The goal is that the anti-virus software will find everything, and you’ll be able to delete anything that isn’t supposed to be there. If your anti-virus software isn’t able to find anything you have two options. You might want to consider a different anti-virus program or seek the help of a professional virus removal company.

Reconfigure

Once the virus is gone, you’ll probably have to reconfigure a few things. Hopefully, there won’t be much, but be prepared to have to fix your home page, or change a password or two.

Prevent

Although virus prevention should happen constantly, this is a good time to do a quick audit. Is there anything you can do to make your computer safer?

If you are at a loss and need professional virus removal please contact us, we are always happy to help.

By PC Geeks Support / Malware and Virus Issues / / 0 Comments

Hopefully, you are able to read this and smile rather than gritting your teeth and shaking your fist at the screen as you remember the time one of these killers infected your PC. Chances are, however, if you were unlucky enough to fall victim to one of these, your computer suffered serious damage that only a truly gifted IT service professional with some serious virus removal skills would be able to remove. The following is a list of three of the deadliest computer viruses of all time.

The Three Most Lethal Computer Viruses of All Time

  1. I Love You – How could those three words so synonymous with human devotion be so completely destructive in the computer world? Anyone who experienced the effects of this monster most likely still asks themselves this question today. It was a self-replicating virus that infected your system through email and managed to crash systems all over the world. It was unleashed by opening an attachment, which emailed it to 50 contacts in your address book. Total estimated damage worldwide exceeded $10 billion!
  2. Melissa – Attention Allman Brothers fans, this was no “Sweet Melissa.” No, this bug was similar to the “I Love You” virus because it also emailed itself to 50 contacts in your address book. This one, however, was based on MS Word Macro and resulted in some of the fastest and most widespread PC damage of all time.
  3. Doom – Definitely more ominous sounding than either of the previous two on this list, but not quite as damaging overall. Still, the Doom virus was a tricky criminal mastermind because it disguised itself with an email heading that read, “Mail Transaction Failed.” Unsuspecting users figured it was an email alerting them of a bounced email. When they opened it, however, a brutal denial of service attack was sent to email addresses.

“PC Geeks” has an army of virus removing field generals ready to battle for you and your computer anytime you need them. We provide a full litany of computer services including setup, repair, networking, and data recovery as well. Please contact us today for more information.

By PC Geeks Support / Malware and Virus Issues / / 0 Comments

An infected computer is your worst enemy. The laptop that you shared memories on now has the ability to cause identity theft, encrypt documents beyond your control, and disrupt your day with terrible pop-ups. Anyone can fall victim to a misleading ad or a bad link. Vigilance is key in this situation, and after experiencing what it’s like to be on the wrong side of technology, you learn how to scan for viruses daily with your antivirus tools. Even if you don’t know how to remove a virus or malware bug, it’s important to shed some light on the differences between the two.

The Difference Between Virus and Malware Removal

What is a Virus?

A virus is deadly to a laptop’s longevity. It multiplies and spreads throughout the system, even damaging your hard drive by reconfiguring its complex mechanism. An antivirus prevents the virus from downloading to your laptop and running. When you’re hit with a virus, you’ll notice that your RAM becomes slow, and your disk is at 100%. The virus uses up your memory. You will also notice that your fan overheats to the point where it burns your fingers.

What is Malware?

Malware is a hidden threat that comes as software and usually works to benefit a malicious third-party. Malware opens the doors for harmful attackers to monitor your browsing habits and steal sensitive data. Unwanted browsers are also common. Fortunately, you can access your programs by going to Control Panel >Programs >Programs and Features to find different types of undesired software. After you uninstall them, restart your computer and complete a virus scan.

When You Need Virus and Malware Removal

The presence of an active virus or malware threat can be a nerve-wracking ordeal. While you should remove some files on your own, many harmful files will be left behind. A powerful uninstall tool is limited in this area. At PC Geeks, we comply with your privacy standards. Malware and virus removal procedures are sensitive issues in the world of technological innovation.

For more information, contact us immediately!