What Are Overnight Outages Costing Your Small Business?

Downtime is one of the costliest problems your company can encounter. Not only do you face the direct expenses of replacement equipment and servicing hours, you have revenue losses, too: wasted employee man-hours, loss of business operations, and lack of consumer confidence. The numbers are hard to calculate, but the Aberdeen Group puts the average company’s cost at $110,000 per hour. Small businesses may face a lower dollar risk but a higher percentage of lost profits. Preventing outages should be the goal of every small business. Here’s how even a small outage interrupts your business growth:

What Are Overnight Outages Costing Your Small Business?

Overnight outages extend for several hours.

If your server goes down after the last person leaves the office, the problem might not be noticed until 8 o’clock the next morning. A weekend outage takes even longer to correct. Once the problem is realized, then your company has to wait for a dedicated IT professional, either hired or called in, to start problem-shooting. If you have disaster recovery and business continuity plans, you will need to implement them as soon as possible. But your business will still need to contend with worldwide business operations that should have happened while your hemisphere was asleep. If your company has automated lines of transportation, controls parts of a supply chain, or even offers SaaS tools with contracted service level agreements, those critical operations went down.

Overnight outages are a red flag to investors.

Everything is automating, and even physical hardware is going virtual. If your investor is backed by investors, they are looking for those signs of digital progress. The most profitable and the safest investments are now becoming those that don’t need a constant presence of people to stay running. But if your server doesn’t have even passive monitoring for early problem detection or the ability to shift over to another virtual server for minimally interrupted business, you are that much riskier to invest in.

See what virtualization tools and monitoring systems can start to solve these problems. Contact us at PC Geeks here to learn more.

Are You Protected? 3 Tips for Better Network Security

Better network security should be on the top of all computer user’s lists. Your home (or business) network, when left vulnerable and open, is like a flashing beacon for intruders and hackers. But it doesn’t have to be that way. All it takes is a few steps in the right direction.

Today’s computing products come built with a multitude of security components, which, as long as you are willing to put in the time and effort, can simply and easily block unwanted guests while allowing access to those you choose.

So to help you along and keep your network safe, here are 3 tips for better network security that don’t require a degree in computer science to implement.Are You Protected? 3 Tips for Better Network Security

1. Change your default admin passwords. Your Wi-Fi is run by your router, and at its core is a webpage dedicated to all things security. While the web tools come with a standard username and password (usually “admin”), leaving that as is leaves you vulnerable. A quick username and password change can mean a lot to your home security.

2. Turn on encryption when possible. As long it’s compatible with your devices, turn on WPA/WEP encryption. But only do so if all the devices on your network are compatible with how these encryption processes scramble the information. So research what the lowest encryption setting your network can handle before changing any settings.

3. Enable firewalls throughout your network. While most people are aware that their PC has a firewall (it alerts you when it’s off), some don’t realize that routers also have them. Usually these settings are auto-enabled, but have you checked? Because unlike your PC, you won’t be automatically notified if it’s off. So for extra security, ensure your router’s firewall is enabled and working properly.

For more information on how we can help you with all of your network security needs, don’t hesitate to contact us any time. PC Geeks is the premier computer repair company throughout Collin County, TX and beyond. There is no one else offering what we can offer, and no one else standing behind their repairs the way we do.