By PC Geeks Support / Blog / / 0 Comments

When a computer crashes to a black screen, it is very troubling because it’s hard to pin-point what is happening. Here are a few common causes of this concern and how to manage them, with or without professional computer repair.

Diagnosing Black Screen Problems

Compatibility Problems

Occasionally screen driver updates cause the black screen of death because the new video driver is no longer compatible with the old screen. The fix here is to turn off driver updates, buy a video card that is compatible with the screen, install a driver that is compatible with the old screen, or simply buy a new screen.

Concerns With Software

Video software that takes up the full screen (such as that in certain games or movie programs) can cause a hiccup in the visual display that freezes up your computer temporarily.

This problem is usually concurrent with playing a game or watching a video and is easy enough to fix. Simply restart your computer and your screen should display again soon.

Worn Display Cords

Occasionally cords that connect the computer to the screen can get frayed. These broken connections can make a screen flicker and even cause it to go completely black.

Reconnect the cord where it connects to the computer and the screen. If the screen comes back on or flickers like it’s trying to display, it’s time to get new display cords.

Other problems, such as an overheating hard drive, screen hardware malfunction, and power supply malfunctions will require the skills of a professional. Please don’t hesitate to contact us if you need help restoring your computer to its proper operating order.

Almost every computer owner fears that their computer will become infected with viruses and malware, which could eventually cause their computer to crash. However, not many people know when they are in need of virus and malware removal on their computer. Here are a few of the signs you can look out for that can indicate that your computer may be infected by malware or a virus.

Signs That Your Computer May be in Need of Virus and Malware Removal

Computer Freezes or Crashes Frequently

One problem you will want to be on the lookout for is your computer freezing and/or crashing frequently. While you may occasionally experience problems that lead your computer to crash, if this is happening on a regular, or daily, basis, you will need to have your computer looked at as soon as possible. This either indicates the presence of viruses on your computer, or some other technical problem. Either way, you will need to have it seen to professionally.

Your Computer is Slow

Another sign that you have viruses on your computer is if your computer has suddenly begun operating excruciatingly slowly. While computers do tend to slow down as they age, this should happen gradually, not overnight. This slowing down also should not occur in a fairly new computer. If you suddenly have issues with your computer’s speed, then it is likely that some sort of virus is the culprit.

Pop-ups Everywhere

Not that long ago, pop-ups were a common occurrence on the internet. However, superior internet browsers and anti-virus software have made pop-ups a less frequent occurrence. If you are constantly seeing pop-ups online, or worse, you are encountering them when your browser is not even open, then the cause is likely some sort of malware, adware, or spyware that you will need to have seen to immediately.

Viruses and malware can not only be annoying to deal with, but they can also be destructive to your computer. This makes it important that you are aware of their presence on your computer, and that you have them removed as soon as possible after detecting them. If you believe there may be a viruses or malware on your computer, contact us for help in removing them from your device.

By PC Geeks Support / Blog / / 0 Comments

Screen damage is more common than you might think. Laptops are meant for being able to take them on the go. As such, they get dropped, banged into things, and objects fall on them. If your screen becomes damaged, you can look at a screen replacement to save you a lot of money.

How a Screen Replacement Can Save You a Fortune

Save Money Over Full Replacement

The cost of computers have come down over the years, but that doesn’t mean you want to buy one until you’re absolutely ready for a new one. It’s going to be a lot more cost effective to replace the screen than the entire computer. You can ask for a quote on a screen replacement before you schedule the repair. This will allow you to make the cost comparison for yourself.

Enhance Productivity

Your productivity has probably dropped considerably since you damaged your screen. There may be a hole in the middle, a crack in the center, or various other issues. Rather than trying to deal with it, you can schedule a repair. It could be back in your hands quickly, so there’s no need to wait for a long return. Plus, you are probably going to get more work done once you have a full working screen again.

Computers and tablets are finicky. Although they can help us get a lot of work done, they have been known to break from time to time. A screen is one of the easiest fixes, so money shouldn’t be what’s standing in your way of a repair.

Contact us today to learn more about a screen replacement for your computer.

By PC Geeks Support / PC / Mac Repair / / 0 Comments

The motherboard is the heart and soul of your computer. A lot of errors can occur with your computer, but replacing your motherboard should be a last resort for repair purposes. Motherboard Repair is complicated, especially with frequent changes in technology. Before you decide to replace your motherboard, rule out other factors that could cause a problem. Here are five things you should look for before considering replacing your motherboard.

4 Factors You Need to Consider Before Replacing Your Motherboard

1. Crashes and Errors

You may get the notion to open your hard drive and poke around to attempt to fix or analyze a few problems, but before you risk doing more damage to your computer, analyze your system and the settings of your applications. These two tasks can only be rendered if you can boot your computer correctly.

Sometimes your computer enters sleep mode, which is not an issue or problem with your computer. Sleep mode can make your monitor’s screen black or blue. Striking a key on the keyboard or moving the mouse will take the computer out of sleep mode. This status occurs when there is inactivity on your computer for a certain amount of time. Changing this setting is completed by changing your computer’s power options.

You may have installed a program that conflicts with other software, causing error alerts on your computer. A simple fix for this situation is system restore. Choose a restore point you feel your computer was working properly, and restore your computer. If you are experiencing many error alerts or storage behavior from your computer, factory reset your computer. This reset will restore your computer to its out-of-the-box state when you purchased it.

2. Check Your Connections

Loose cords and external connections can cause computer problems. A loose power cord can cause computer problems, such as shutting down due to lack of charge or improper charge. Make sure all cords and attachments are tight and secure. External hard drives, flash drives, and booting CDs are all things that could prohibit your computer from starting correctly because the computer could be trying to boot from one of these devices.

3. Listen to the Beeps

If you can’t successfully boot your computer, turn it on and listen for a series of beeps. Your computer can tell you what the problem is with a series of beeps. Four beeps distinguish issues with parallel or serial ports and followed by four, three or two more beeps. If there is a problem with your motherboard, you will hear one beep following five, four, or three beeps.

4. Inspect Your Hardware

If you are tech-savvy, you may be comfortable checking your computer’s hardware. If not, you may want to take it to a professional. If you are inspecting your hardware yourself, the first thing you should check are plugs, cables, and wires. They need to be securely in their designated location. Next, you need to check for damage that stands out, such as broken wires and burnt items. If you have extra computer parts lying around, change them out to see if some of your computer’s issues improve.

Don’t attempt to make repairs on your computer if you are not familiar with the inside of a computer; this could cause further damage that could be expensive. If you have an existing warranty on your computer, now would be the time to use it. If not, you can take it to a professional computer tech and have them make the necessary repairs. Contact us today to learn more about your motherboard and available options.

By PC Geeks Support / Malware and Virus Issues / / 0 Comments

Do you suspect your computer has a virus? If so, it’s important to take immediate action, but do you know what to do? Many people encounter a virus and realize they aren’t quite sure what to do next. Here are a few basic things you should do to make sure the virus doesn’t cause any more damage.

What to Do if Your Computer Has a Virus

Disconnect

Generally, the first thing you should do is to disconnect from the internet, and from any other network you are attached to, especially if you are connected to an office network. This will prevent the spreading of the virus.

Safe mode

Next, you may want to put your computer in safe mode. Although not a requirement, safe mode is much more likely to prevent the virus from causing more damage while you look for it.

Scan

Use your anti-virus software to scan your entire machine for the virus. The goal is that the anti-virus software will find everything, and you’ll be able to delete anything that isn’t supposed to be there. If your anti-virus software isn’t able to find anything you have two options. You might want to consider a different anti-virus program or seek the help of a professional virus removal company.

Reconfigure

Once the virus is gone, you’ll probably have to reconfigure a few things. Hopefully, there won’t be much, but be prepared to have to fix your home page, or change a password or two.

Prevent

Although virus prevention should happen constantly, this is a good time to do a quick audit. Is there anything you can do to make your computer safer?

If you are at a loss and need professional virus removal please contact us, we are always happy to help.

By PC Geeks Support / Malware and Virus Issues / / 0 Comments

Hopefully, you are able to read this and smile rather than gritting your teeth and shaking your fist at the screen as you remember the time one of these killers infected your PC. Chances are, however, if you were unlucky enough to fall victim to one of these, your computer suffered serious damage that only a truly gifted IT service professional with some serious virus removal skills would be able to remove. The following is a list of three of the deadliest computer viruses of all time.

The Three Most Lethal Computer Viruses of All Time

  1. I Love You – How could those three words so synonymous with human devotion be so completely destructive in the computer world? Anyone who experienced the effects of this monster most likely still asks themselves this question today. It was a self-replicating virus that infected your system through email and managed to crash systems all over the world. It was unleashed by opening an attachment, which emailed it to 50 contacts in your address book. Total estimated damage worldwide exceeded $10 billion!
  2. Melissa – Attention Allman Brothers fans, this was no “Sweet Melissa.” No, this bug was similar to the “I Love You” virus because it also emailed itself to 50 contacts in your address book. This one, however, was based on MS Word Macro and resulted in some of the fastest and most widespread PC damage of all time.
  3. Doom – Definitely more ominous sounding than either of the previous two on this list, but not quite as damaging overall. Still, the Doom virus was a tricky criminal mastermind because it disguised itself with an email heading that read, “Mail Transaction Failed.” Unsuspecting users figured it was an email alerting them of a bounced email. When they opened it, however, a brutal denial of service attack was sent to email addresses.

“PC Geeks” has an army of virus removing field generals ready to battle for you and your computer anytime you need them. We provide a full litany of computer services including setup, repair, networking, and data recovery as well. Please contact us today for more information.

By PC Geeks / PC / Mac Repair / / 0 Comments

Save Money & Hire A Skilled Computer Repair CompanyWhen something begins to go wrong with your computer, do you panic? Do you feel concerned that you will have to replace the computer, and does the cost of that scare you? If so, then it is time for you to consider computer repair. There are many instances when a repair is all that you need to get your computer running well again.

Save Money With Computer Repair

Making the decision to repair your PC as opposed to purchasing a brand new one will not only save money but it will allow time and energy for other priorities.  Most likely your PC will operate like new and you will be pleased with the outcome.

Hire A Qualified PC Repair Company

Locating a local computer repair company is easy. Ask questions, get a clear understanding as to what is wrong and the steps it will take to get the PC repaired. Get a quote and an estimated date of pick-up, if they meet your expectations then you have found the best company for your PC Repair.

Get Them On The Job And Relax

After handing over your PC to a trusted company your final step is to relax with ease. Once it’s ready you will be glad you took the time to research your options. We all know peace of mind is priceless.

When you are in need of PC Repair, put us to the test.  Contact PC Geeks today and we will exceed your expectations and demonstrate exactly what a skilled PC Repair Company is capable of.

Why You Should Not Hesitate with Virus Removal ServicesWhether you have a laptop or desktop, you may come to use this device on a daily basis. The possibilities are nearly endless when it comes to what you can do with the computer. For instance, you can browse the web, work, pay bills, take online classes, and more. While your computer should not run into many problems as it is able to keep itself operational on its own, you could end up getting a virus online.

Instead of hoping that the problem will go away, you should look into virus removal services immediately.

Slows Your Computer

Most viruses will naturally slow down your computer, whether it only makes a small difference or brings your computer to a complete halt in terms of overall performance. It is not wise to spend your valuable time on your computer when it is taking considerably longer than it should to operate programs.

Become Worse

If you allow the virus to stay on the computer without taking action, the problem could worsen over time. While a minor virus might seem like a nonissue because it has not negatively affected you that much, you should not let this be the reason that you hold off on getting the virus removed.

Security Risk

A virus is a possible security risk, especially when you have personal information stored on your computer. Although you could reformat the computer to reinstall the operating system and eliminate the virus, getting professional assistance will prevent you from having to take this drastic step.

Contact us if you have any questions about viruses or computer-related topics.

5 Tips for Setting Up a Home Network

5 Tips for Setting Up a Home NetworkSetting up a new home computer network can be challenging. You may want to call a professional for assistance. Whether you do it yourself or call an expert, there are a few things that will help create an efficient and effective network. Here are five home networking tips to assist you. 

  1. Know your router needs – Before purchasing a router, it is important to determine exactly what you need. How much coverage do you need (square footage)? How many devices will be connecting to the network? Choose a router that properly suits your specific needs.
  2. Record your router settings before upgrading – It is helpful to write down all usernames, passwords, and settings before removing an older router. You will need this data during the upgrade process.
  3. Router placement – Poor router placement can limit the performance of the router. It is recommended to place your router in an open area, closest to the center of the home. Hallways are an ideal location.
  4. Configure Wi-Fi security – Do not leave settings on default. It is important that you configure your Wi-Fi security settings. Otherwise, you leave yourself open to security breaches.
  5. Remove older Wi-Fi devices – Many people do not realize that older devices accessing their Wi-Fi can bring down the overall performance of the network. Upgrading your router is great, but it will be compromised if you are connecting with old devices.

Planning is the ultimate key in setting up a successful home computer network. If you take the time to prepare and plan, you should have a smooth transition. Whether you are upgrading or putting in a first time network, use the tips above to assist in the process.

Contact us for more information and assistance. Our experts are happy to answer your home network questions.

Common Types of Malware

Common Types of MalwareIf you suspect that your computer may be infected, here are three common forms of malware be look for:

Ransomware

As the name implies, ransomware holds your computer – or your personal information ransom. Many times, this malware disguises itself as an update to existing software. Once installed, it encrypts, or locks, all data on the computer except for a single folder or file. This contains instructions explaining how to make a payment that will unencrypt your information. This is a lose-lose situation because paying the ransom will not necessarily remove the malware. Not only will you lose your hard earned cash, but you are still left wide open for future ransomware attacks.

Adware

Adware is often bundled with other software in the form of innocuous browser toolbars, free games, or other unsuspecting utility. Once installed, adware creates numerous pop-ups and webpage re-directs that renders all Internet browsing useless. Adware also tracks and collects personal data that can lead to identity theft, or further propagate the incessant barrage of pop-up ads.

Scareware

This form of malware is particularly devious because it tricks the user into thinking the computer is infected with a fictitious virus and misleads them into paying money for its removal. By doing so, not only will the originator of the scareware have your money, but your credit card information as well.

If your computer is demonstrating any of the above symptoms, you may be infected with malware. Fortunately, we can help! Our technicians can quickly evaluate your computer and perform a virus removal. Contact us to learn how we can serve your needs at your location or one of ours throughout Collin County.