By PC Geeks Support / Blog / / 0 Comments

One of the most important parts of any good laptop is the DC power jack. This item allows you to charge your battery and provides you with a steady source of electricity. If it fails, your laptop will lose power and eventually be unable to turn on. Here are a few symptoms of DC power jack failure.

Symptoms Your DC Power Jack Is Failing

The Power Flickers On And Off

A good DC power jack will provide your laptop with a consistent power supply. However, if your power flickers on and off or requires you to wiggle your cord in the socket to maintain a connection, there’s a problem with the jack. This can be a dangerous situation if any kind of sparks occurs.

Your Battery Won’t Charge

Even if your power supply doesn’t show the above-mentioned symptoms, the DC jack could still be going out if your battery won’t charge. A steady supply of power should charge your battery and provide it with a boost in its charge. Failure to charge indicates it is not translating DC power into a proper battery charge.

It Only Works At A Specific Angle

When a DC power jack gets loose, it may change position on your laptop. As a result, you may have to angle your power cord to get any kind of charge. This will put a strain on your power cord and DC jack and can cause damage to both. Getting these problems fixed as soon as possible is crucial.

If you believe your DC power jack is failing and you need help getting it repaired, please don’t hesitate to contact us to learn more.

By PC Geeks Support / Blog / / 0 Comments

Screen damage is more common than you might think. Laptops are meant for being able to take them on the go. As such, they get dropped, banged into things, and objects fall on them. If your screen becomes damaged, you can look at a screen replacement to save you a lot of money.

How a Screen Replacement Can Save You a Fortune

Save Money Over Full Replacement

The cost of computers have come down over the years, but that doesn’t mean you want to buy one until you’re absolutely ready for a new one. It’s going to be a lot more cost effective to replace the screen than the entire computer. You can ask for a quote on a screen replacement before you schedule the repair. This will allow you to make the cost comparison for yourself.

Enhance Productivity

Your productivity has probably dropped considerably since you damaged your screen. There may be a hole in the middle, a crack in the center, or various other issues. Rather than trying to deal with it, you can schedule a repair. It could be back in your hands quickly, so there’s no need to wait for a long return. Plus, you are probably going to get more work done once you have a full working screen again.

Computers and tablets are finicky. Although they can help us get a lot of work done, they have been known to break from time to time. A screen is one of the easiest fixes, so money shouldn’t be what’s standing in your way of a repair.

Contact us today to learn more about a screen replacement for your computer.

By PC Geeks Support / PC / Mac Repair / / 0 Comments

Laptop Repair or Invest in a New Laptop

If you have been having trouble with your laptop computer, you might be thinking about buying a new one. After all, with prices on laptops being lower than ever before, it might seem like it will be cheaper and easier to treat yourself to a brand new computer versus trying to fix it yourself or hiring a professional for laptop repair.

Laptop Repair: Better Than Buying a New Laptop

However, before you go out and buy a new computer, you might want to think about the option to repair your existing model instead. Obviously, if you have been unhappy with your computer and have been wanting a new one anyway, now might be the time to replace it. However, if you were happy with your computer before it started messing up, you might find that fixing it is your best option.

For example, you might be able to fix your laptop on your own. Some things are pretty simple and can be fixed by simply doing a factory reset on your computer. If your computer is bogged down by a lot of programs or is simply running slow, or if you would like a like-new start without having to buy a new computer, this can be a good option.

Even more complicated issues can also often be repaired with ease. A professional who is experienced in computer repair can help with replacing cracked screens, repairing damaged keyboards or touchpads, getting rid of viruses, uninstalling old software and installing a new operating system or new software and more. These services can be surprisingly affordable and can be cheaper than buying a new computer.

If you would like to find out more about repairing your laptop rather than replacing it, contact us at PC Geeks so that we can tell you more about our services.

By PC Geeks Support / PC / Mac Repair / / 0 Comments

The motherboard is the heart and soul of your computer. A lot of errors can occur with your computer, but replacing your motherboard should be a last resort for repair purposes. Motherboard Repair is complicated, especially with frequent changes in technology. Before you decide to replace your motherboard, rule out other factors that could cause a problem. Here are five things you should look for before considering replacing your motherboard.

4 Factors You Need to Consider Before Replacing Your Motherboard

1. Crashes and Errors

You may get the notion to open your hard drive and poke around to attempt to fix or analyze a few problems, but before you risk doing more damage to your computer, analyze your system and the settings of your applications. These two tasks can only be rendered if you can boot your computer correctly.

Sometimes your computer enters sleep mode, which is not an issue or problem with your computer. Sleep mode can make your monitor’s screen black or blue. Striking a key on the keyboard or moving the mouse will take the computer out of sleep mode. This status occurs when there is inactivity on your computer for a certain amount of time. Changing this setting is completed by changing your computer’s power options.

You may have installed a program that conflicts with other software, causing error alerts on your computer. A simple fix for this situation is system restore. Choose a restore point you feel your computer was working properly, and restore your computer. If you are experiencing many error alerts or storage behavior from your computer, factory reset your computer. This reset will restore your computer to its out-of-the-box state when you purchased it.

2. Check Your Connections

Loose cords and external connections can cause computer problems. A loose power cord can cause computer problems, such as shutting down due to lack of charge or improper charge. Make sure all cords and attachments are tight and secure. External hard drives, flash drives, and booting CDs are all things that could prohibit your computer from starting correctly because the computer could be trying to boot from one of these devices.

3. Listen to the Beeps

If you can’t successfully boot your computer, turn it on and listen for a series of beeps. Your computer can tell you what the problem is with a series of beeps. Four beeps distinguish issues with parallel or serial ports and followed by four, three or two more beeps. If there is a problem with your motherboard, you will hear one beep following five, four, or three beeps.

4. Inspect Your Hardware

If you are tech-savvy, you may be comfortable checking your computer’s hardware. If not, you may want to take it to a professional. If you are inspecting your hardware yourself, the first thing you should check are plugs, cables, and wires. They need to be securely in their designated location. Next, you need to check for damage that stands out, such as broken wires and burnt items. If you have extra computer parts lying around, change them out to see if some of your computer’s issues improve.

Don’t attempt to make repairs on your computer if you are not familiar with the inside of a computer; this could cause further damage that could be expensive. If you have an existing warranty on your computer, now would be the time to use it. If not, you can take it to a professional computer tech and have them make the necessary repairs. Contact us today to learn more about your motherboard and available options.

By PC Geeks / PC / Mac Repair / / 0 Comments

Big Box Stores are Indifferent to True Computer RepairIn the event that someone is forced to take their computer in for that inevitable repair one of the most frustrating moments is when they have to decide who is going to be the right fit to do the work that they need, in a manner that is both satisfying and convenient.  There are many choices for consumers. They can risk the long lines and red tape of the major big box stores, or the smaller local technicians that are often just around the corner. How do you know who you should trust with your private data and machines?

While big box stores have the advantage of well known names and spend millions on advertising every day to ease your concerns, this does not mean that their work is superior, or faster in any way compared to the thousands of small shops all over our country. The truth is, the big box stores are not even really interested in fixing your computer, what they want is for you to buy a brand new one on their showroom floor, and some of these corporations even operate their computer repair divisions at a financial loss just to get you to look at a new computer!

It is very common for us independent technicians to hear the stories and troubles that consumers have had getting even the most basic and common of computer repairs done at a big box store. Month long wait times, ballooning costs, lost data and even missing components upon return! It is even common for these companies to send your computer out of state to giant repair mills for weeks on end to have true computer repairs done that should have taken a couple days. Good luck getting the same technician twice in a row, and this means whoever is working on your machine has no reliable history on your machine and its tendencies. Below are just a few reasons to find a local independent computer technicians and stick with them.

  1. As mentioned above, by using the same technician over the course of your computer’s life, you are allowing the technician to learn the traits, quirks and background on that machine and often this means better computer repairs.
  2. Consistency in service is a great thing and is almost impossible in a big store environment, the prices tend to remain constant, the technicians are almost always there for the long run and they are going to remember you!
  3. If a small independent shop says it can do a specific repair it likely can not only do that repair, but can do it with their own hands without sending it off across the country. This will save you time and money.

True Computer Repair

In truth, selling new computers while also offering repairs is a bit of a conflict in interest, in the big box stores it almost always results in less emphasis on repairing what may be a completely serviceable machine as opposed to just forcing you to buy the device du jour; and unfortunately, that is not any guarantee that your new machine is going to become the next great thing or last any longer! In the small independent shops, we are here to repair the machine you have, and we will honestly let you know if that is not a good idea.

By PC Geeks / Recovering Data / / 0 Comments

Nearly every day in the computer repair industry, technicians see very unfortunate people lose important data due to failed hard drives, malicious programs, and sometimes, avoidable but honest mistakes. It can happen to anyone and likely has happened to nearly everyone at some point in their past. Recovering your data can be a nightmare, especially when it is a file that you use infrequently that you may not discover missing until it is finally needed!

Fortunately, with the cost of external hard drives cost is not really an issue anymore when it comes to making sure that your data is secure and backed up. These days, you can purchase a simple external drive from just about any box store, and even the Walmart’s of the world. External hard drives are not only great for keeping your data copied and safe but there are additional benefits to using them. Just think, by keeping a copy of your personal data on an external drive, it means you can take that drive anywhere you go and by plugging it into any computer you choose to, still have access to all your personal files, just like it was your own computer!

You might ask, what happens if my house burns down and both my computer and my external hard drive are lost? While this would be a terrible thing you can also prepare for this by using an offsite or cloud storage alternative to data backup. A great, and well known example of this is Carbonite. You simple pay their small fee and you can back up all your personal data to their secure servers, and in the case that you lose everything; simply get your hands on a new computer. You can simply download all your data back to the new machine.

For the average user I cannot stress enough how important it is for you to back up your personal data to protect from its loss. Pictures are hard to replace especially. If you are a small business owner I urge you to do both an external hard drive backup and make sure to have an offsite back up like Carbonite to protect yourself from serious downtime. In this day and age, having a backup is no longer an luxury, it is worth a few dollars to make sure that your data is safe.