By PC Geeks / PC / Mac Repair / / 0 Comments

Don't Despair, Call for Computer RepairWhen you took your brand new computer out of the box last year, set it up, got everything just as you wanted, it was a good day.

Lately, the computer is slow and erratic. Sometimes programs quit in the middle and sometimes they don’t install. You don’t know if system updates,  downloads and program repairs help or hurt the situation.

Is this temporary? Or the beginning of the end? There’s too much on the system to lose – documents, music, graphics, email addresses, business papers, school work, family photos, videos, browsing history and bookmarked sites. And there’s even more.

Even with a fairly new system it’s hard to diagnose the problem or problems which account for the slow and erratic performance.

You want things back the way they were when the computer system was fast, reliable and trustworthy.

Good computer repair involves comprehensive troubleshooting. The computer could have one or multiple issues, some straightforward to diagnose and to fix, others more difficult to find and remedy.

Is it a hardware problem? Has the computer run out of disk space or memory and need an upgrade? Is the Operating System corrupt and need to be reinstalled? Do software programs have conflicts?  Or have multiple viruses or malware invaded the computer?

Contact PC Geeks – Computer Repair to make your computer work like  new again, whether at your home or office, for a Mac or  PC. With our drop-off sites and pick-up service throughout Collin County, PC Geeks makes repairing your system a priority.

By PC Geeks / PC / Mac Repair / / 0 Comments

Big Box Stores are Indifferent to True Computer RepairIn the event that someone is forced to take their computer in for that inevitable repair one of the most frustrating moments is when they have to decide who is going to be the right fit to do the work that they need, in a manner that is both satisfying and convenient.  There are many choices for consumers. They can risk the long lines and red tape of the major big box stores, or the smaller local technicians that are often just around the corner. How do you know who you should trust with your private data and machines?

While big box stores have the advantage of well known names and spend millions on advertising every day to ease your concerns, this does not mean that their work is superior, or faster in any way compared to the thousands of small shops all over our country. The truth is, the big box stores are not even really interested in fixing your computer, what they want is for you to buy a brand new one on their showroom floor, and some of these corporations even operate their computer repair divisions at a financial loss just to get you to look at a new computer!

It is very common for us independent technicians to hear the stories and troubles that consumers have had getting even the most basic and common of computer repairs done at a big box store. Month long wait times, ballooning costs, lost data and even missing components upon return! It is even common for these companies to send your computer out of state to giant repair mills for weeks on end to have true computer repairs done that should have taken a couple days. Good luck getting the same technician twice in a row, and this means whoever is working on your machine has no reliable history on your machine and its tendencies. Below are just a few reasons to find a local independent computer technicians and stick with them.

  1. As mentioned above, by using the same technician over the course of your computer’s life, you are allowing the technician to learn the traits, quirks and background on that machine and often this means better computer repairs.
  2. Consistency in service is a great thing and is almost impossible in a big store environment, the prices tend to remain constant, the technicians are almost always there for the long run and they are going to remember you!
  3. If a small independent shop says it can do a specific repair it likely can not only do that repair, but can do it with their own hands without sending it off across the country. This will save you time and money.

True Computer Repair

In truth, selling new computers while also offering repairs is a bit of a conflict in interest, in the big box stores it almost always results in less emphasis on repairing what may be a completely serviceable machine as opposed to just forcing you to buy the device du jour; and unfortunately, that is not any guarantee that your new machine is going to become the next great thing or last any longer! In the small independent shops, we are here to repair the machine you have, and we will honestly let you know if that is not a good idea.

By PC Geeks / Malware and Virus Issues / / 0 Comments

Malware is software written to infect computers and commit crimes such as fraud and identity theft. It has become big business in the past few years. As a result, if you use a computer for web surfing, shopping, banking, email, instant messaging, and gaming without proper protection, you are putting yourself at high risk of being victimized.

Keep your computer up-to-date

The vast majority of malware infections exploit security holes, so the most important part of PC hygiene is to keep all your software up to date. Microsoft releases patches on the second Tuesday of each month, so either let your PC install them automatically, or install them promptly. Once a patch is released, malware programmers can reverse-engineer the fix to find the security hole and exploit it.

Some other programs – including the Firefox and Google Chrome browsers – will also install patches automatically. This is almost always a good idea for home users.

Install Anti-virus software

Anti-virus software safeguards against Trojans, hackers, spyware, and more. The anti-virus, anti-spyware, firewall, anti-spam, anti-phishing, and backup technologies work together to combat today’s advanced multi-faceted attacks. It scans disks, email attachments, files downloaded from the web, and documents generated by word processing and spreadsheet programs.

Call PC Geeks

Malware is not just a nuisance issue. While malicious software can be cleaned from a system, newer generations also introduce data miners that can store that information and sell it. That could mean that if banking or tax information was in the computer when the malware infected it, personal information could be all over the world in no time.

Some companies offer to clean it for you, but that may not be the right solution.

Our technicians evaluate your computer to determine whether a cleaning or a re-installation of your operating system is needed. People are often surprised at our affordable pricing for these services, call PC Geeks today to learn more!