Diagnosing Black Screen Problems
June 9, 2017 Blog

When a computer crashes to a black screen, it is very troubling because it’s hard to pin-point what is happening. Here are a few common causes of this concern and how to manage them, with or without professional computer repair.

Diagnosing Black Screen Problems

Compatibility Problems

Occasionally screen driver updates cause the black screen of death because the new video driver is no longer compatible with the old screen. The fix here is to turn off driver updates, buy a video card that is compatible with the screen, install a driver that is compatible with the old screen, or simply buy a new screen.

Concerns With Software

Video software that takes up the full screen (such as that in certain games or movie programs) can cause a hiccup in the visual display that freezes up your computer temporarily.

This problem is usually concurrent with playing a game or watching a video and is easy enough to fix. Simply restart your computer and your screen should display again soon.

Worn Display Cords

Occasionally cords that connect the computer to the screen can get frayed. These broken connections can make a screen flicker and even cause it to go completely black.

Reconnect the cord where it connects to the computer and the screen. If the screen comes back on or flickers like it’s trying to display, it’s time to get new display cords.

Other problems, such as an overheating hard drive, screen hardware malfunction, and power supply malfunctions will require the skills of a professional. Please don’t hesitate to contact us if you need help restoring your computer to its proper operating order.